{"id":331,"date":"2023-11-22T18:46:06","date_gmt":"2023-11-22T18:46:06","guid":{"rendered":"https:\/\/quickcourses.co.uk\/product\/anger-management-understanding-anger\/"},"modified":"2023-11-22T18:46:06","modified_gmt":"2023-11-22T18:46:06","slug":"anger-management-understanding-anger","status":"publish","type":"product","link":"https:\/\/quickcourses.co.uk\/?product=anger-management-understanding-anger","title":{"rendered":"Anger Management &#8211; Understanding Anger"},"content":{"rendered":"<p>Anger is a universal experience. Dogs get angry, bees get angry, and so do humans. You don\u2019t have to be a psychologist to know that managing anger productively is something few individuals, organisations, and societies do well. Yet research tells us that those who do manage their anger at work are much more successful than those who don\u2019t. <\/p>\n<p><p>The co-worker who can productively confront his teammate about his negative attitude increases his team\u2019s chance of success as well as minimises destructive conflicts. The customer service agent who can defuse the angry customer not only keeps her customers loyal but makes her own day less troublesome.<br \/>\n<br \/><span id='lms-outcomes' class='lms-outcomes'>Learning Outcomes:<\/span><\/p>\n<ul>\n<li>Recognise how anger affects your body, your mind, and your behaviour.<\/li>\n<li>Use the five-step method to break old patterns and replace them with a model for assertive anger.<\/li>\n<li>Use an anger log to identify your hot buttons and triggers.<\/li>\n<li>Control your own emotions when faced with other peoples&rsquo; anger.<\/li>\n<li>Identify ways to help other people safely manage some of their repressed or expressed anger.<\/li>\n<li>Communicate with others in a constructive, assertive manner.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Anger is a universal experience. Dogs get angry, bees get angry, and so do humans. You don\u2019t have to be a psychologist to know that managing anger productively is something few individuals, organisations, and societies do well. Yet research tells us that those who do manage their anger at work are much more successful than [&hellip;]<\/p>\n","protected":false},"featured_media":332,"template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}}},"product_brand":[],"product_cat":[24],"product_tag":[],"class_list":["post-331","product","type-product","status-publish","has-post-thumbnail","product_cat-ebook","desktop-align-left","tablet-align-left","mobile-align-left","first","instock","virtual","taxable","purchasable","product-type-simple"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 4.9.8 - aioseo.com -->\n\t<meta name=\"description\" content=\"Anger is a universal experience. Dogs get angry, bees get angry, and so do humans. You don\u2019t have to be a psychologist to know that managing anger productively is something few individuals, organisations, and societies do well. Yet research tells us that those who do manage their anger at work are much more successful than\" \/>\n\t<meta name=\"robots\" content=\"max-image-preview:large\" \/>\n\t<link rel=\"canonical\" href=\"https:\/\/quickcourses.co.uk\/?product=anger-management-understanding-anger\" \/>\n\t<meta name=\"generator\" content=\"All in One SEO (AIOSEO) 4.9.8\" \/>\n\t\t<meta property=\"og:locale\" content=\"en_US\" \/>\n\t\t<meta property=\"og:site_name\" content=\"QuickCourses -\" \/>\n\t\t<meta property=\"og:type\" content=\"article\" \/>\n\t\t<meta property=\"og:title\" content=\"Anger Management \u2013 Understanding Anger - QuickCourses\" \/>\n\t\t<meta property=\"og:description\" content=\"Anger is a universal experience. Dogs get angry, bees get angry, and so do humans. 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